Customer Portal Payment & Billing Options Available!: Click on “PAY YOUR BILL NOW” to sign up for Paperless Bills, Pay by Text, Payment Reminders, AutoPay and More!!
Please note: DO NOT USE DOXO for bill payment if searching the internet for bill payment options. DOXO is NOT affiliated with Junaluska Sanitary District.
JSD Payment Options:
Online Bill Payment via Customer Portal: By Clicking on PAY YOUR BILL NOW, you can access your bills, sign up for paperless billing, text reminders pay by credit card* (3.5% per transaction with a $3.25 minimum fee) or payment by ACH (from a checking account with routing/account number)* ($1.95 per transaction). Both payment options can also be set up for AUTOPAY!
>>FOR INSTRUCTIONS ON HOW TO USE
THE CUSTOMER PAYMENT PORTAL, click HERE<<
Payment By Mail:
If paying by check or money order through the mail, please send all payments with your payment coupon to228 Edwards Rd Clyde, NC 28721. Please mail your payment at least 10-14 business days before the due date specified on your bill. Customers should include full JSD account number on the memo line of the check.
Payment Drop-off Location:
You may pay your bill in person at our office address, 228 Edwards Rd Clyde, NC 28721. We accept cash, check, credit cards* or money orders. To avoid longer wait times, please note that Mondays, Fridays, bill due dates and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay:
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to two weeks to be received by JSD and posted to the customer's account. Please consult with your bank for more information. Customer's full JSD account number must be noted on the memo line.
Payment at Home Trust Bank Locations (Clyde and Waynesville only):
Customers have the option to pay their JSD bills at either the Clyde or Waynesville Home Trust Bank locations. The following stipulations apply: (1) Only the amount due on the bill can be paid; (2) Payments must be made by the 10th of the month in order for payment to be reflected prior to next billing. Payments made after the 10th could result in service disconnection if customer is two months behind in payments.
*Payment Fees:
- Pay by credit/debit card* (3.5% per transaction with a $3.25 minimum fee) or
- Pay via ACH (electronic check payment by providing routing/account number) ($1.95 per transaction).
Please visit our NC Debt Setoff page for information about unpaid account balances.
